Legal

Refund Policy

Last updated: August 31, 2026

1. General Policy

Payments made for DhanarkOS subscription plans are generally non-refundable.

By purchasing a DhanarkOS subscription, you acknowledge that you are purchasing access to a digital software service and agree to the applicable subscription terms presented before completing payment.

2. No Refunds

Important: DhanarkOS does not provide refunds for subscription payments, including monthly or yearly subscription payments, except where a refund is required by applicable law or expressly approved by DhanarkOS.

This means that changing your mind, choosing not to use the service, or failing to use your subscription does not normally qualify for a refund.

3. Subscription Cancellation

You may cancel your subscription in accordance with the cancellation options available through your DhanarkOS account or subscription management interface.

Cancellation prevents future renewal where applicable but does not automatically create an entitlement to a refund for a payment that has already been processed.

4. Free Trials

Where DhanarkOS offers a free trial, the duration and eligibility of the trial will be displayed during signup or checkout.

If a trial converts into a paid subscription, the resulting payment will be subject to this Refund Policy unless otherwise stated at checkout.

5. Duplicate or Incorrect Charges

If you believe you were charged multiple times for the same subscription or that a payment was processed incorrectly, contact us as soon as possible with the relevant transaction details.

We may investigate the transaction and, where appropriate, correct a genuine duplicate or processing error.

6. Payment Provider Issues

Payments may be processed through third-party payment providers such as Razorpay. Payment processing, authorization, settlement or transaction errors may also be subject to the applicable policies and procedures of the payment provider.

7. Legal Rights

Nothing in this Refund Policy is intended to exclude or limit any refund, cancellation or other consumer right that cannot legally be excluded or limited under applicable law.

Where applicable law requires a refund or other remedy, that legal requirement will take precedence over this policy.

8. How to Contact Us

If you believe you have been incorrectly charged or have a payment-related issue, contact:

dhanarksupport@gmail.com

Please include your account email, transaction details and a brief description of the issue so that we can review it.